OUR POLICIES
Effective Date: August 14, 2025 • Head Office: Pune, Maharashtra, India
Welcome to Vivas Fashion. By accessing our website or using our mobile app, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you must not use our services.
You must be 18 years or older or using the site under the supervision of a parent or legal guardian. You agree not to misuse or attempt to harm the website/app by introducing viruses or malicious content. We reserve the right to terminate or restrict access without notice if any misuse is detected.
Vivas Fashion sells clothing products, including men's and women's T-shirts, cotton dresses, western party wear and lingerie. All product descriptions and prices are subject to change without notice. We make every effort to display accurate images and details, but colors may vary slightly due to screen differences.
All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise. We accept payments via UPI, Debit/Credit Cards, Net Banking, and COD (Cash on Delivery). Vivas Fashion reserves the right to change prices or withdraw offers at any time.
Once your order is placed, you will receive a confirmation via email or SMS. Delivery timelines may vary based on your location but usually range from 7 to 10 business days. In rare cases, orders may be delayed due to logistical issues or stock unavailability.
Please refer to our Return & Refund Policy for detailed information.
All content on the website/app including text, images, logos, and designs is the property of Vivas Fashion and is protected under copyright laws. You may not use any part of our content without written permission.
You agree not to post offensive, defamatory, or misleading content. You are solely responsible for maintaining the confidentiality of your account information.
Vivas Fashion shall not be liable for any indirect, incidental, or consequential damages. Vivas Fashion shall not be liable for any loss arising due to delay, interruption, or inability to use our services.
Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
These Terms shall be governed by and construed in accordance with the laws of India. All disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date.
At Vivas Fashion, We Strive to Ensure your Orders are Handled Quickly and Efficiently. All Orders are Processed within 1–2 Business Days after Payment Confirmation, Excluding Weekends and Public Holidays. Orders Placed after 4:00 PM IST will be Processed The following Business Day. During Peak Shopping Seasons, Festivals, or Special Promotional Events, Processing Times may be Slightly Extended Due to Higher Demand.
We Prioritize Timely Dispatch and will keep you Informed of any Delays via email or SMS. Once your Order has been Processed and Shipped, You will Receive a Confirmation Message with Your Tracking Details. Delivery Timelines Vary by Location but Typically Range from 5–10 Business Days From the Date of Dispatch. Please Note That Remote or Rural Areas may Require Additional Time.
All Prices Displayed on Our Platform are in Indian Rupees (₹) and Include Applicable Taxes Unless Otherwise Stated. We accept Payments Through Secure Methods Including UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) Where Available. By Placing an Order, you Agree to Provide Accurate Billing and Payment Details. Any Attempt at Fraudulent Transactions will Result in Immediate Cancellation of the Order and may be Reported to The Relevant Authorities. Payments must Be Completed at The Time of Purchase for Prepaid Methods.
For COD Orders, Payment must be made in full at The Time of Delivery. Vivas Fashion Reserves The Right to Change Accepted Payment Methods, Pricing, and Offers at any Time Without Prior Notice. Refunds, where Applicable, will be Processed in Accordance with Our Return & Refund Policy.
We Understand That Plans May Change, and You may need To Cancel an Order. Orders can be Cancelled Free of Charge within 12 hours of Placement, Provided They have not yet been Processed or Shipped. To Request a Cancellation, Please Contact our Customer Support Team via email - return.vivasfashion@gmail.com or Phone - +91-8879418674 with Your Order Details. If Your Order has Already been Dispatched, It Cannot be Cancelled. In such Cases, You May Initiate a Return Once The Product is Delivered, Following Our Return & Refund Policy. Vivas Fashion Reserves The Right to Refuse or Cancel any Order Due to Stock Unavailability, Payment issues, or Suspected Fraudulent Activity. In such instances, a Full Refund will be issued Where Applicable.
If you have any questions or concerns, reach out to us at:
📩 Email: info.vivasfashion@gmail.com
📞 Phone: +91-8879418674
🏢 Address: Vivas Fashion, Pune, Maharashtra, India
© 2025 Vivas Fashion. All rights reserved.